
Hotel amenities have been around since the dawn of hospitality. According to the Guinness Book of World Records, Nisiyama Onsen Keiunkan is the world’s oldest hotel, dating back to 705 AD, and it’s famous for offering guests luxurious hot spring baths. For many, the basic function of a hotel is simply a place to sleep overnight. But with the right amenities, a hotel can quickly transform into the destination itself.
Hotel amenities are provisions, services, and facilities offered to guests for use during their stay, beyond the basic hotel room function. Amenities have evolved over time to follow traveler trends. For example, alarm clocks have been replaced with SMART speakers, SMART TVs are phasing out basic flat-screen models, and single-use toiletries are being swapped for refillable dispensers.
For some hotels, like Nisiyama Onsen Keiunkan, it’s the hot spring amenity that defines the hotel. For others, it could be a rooftop terrace like at the Arthouse Hotel NYC. Or it could be a water park like at Jamaica’s Sunset Beach Resort. Luxury hotel amenities can be anything from private beach access at The Savoy Hotel in Miami to a helipad and golf course at the Luttrellstown Castle Resort.
Other amenities have become basic necessities, such as free wifi and free breakfast, which are considered the most-wanted hotel amenities by Condé Nast Traveler.

Hotel amenities enhance the value of a hotel room. Even though they feel like a free bonus to your stay, many hotels actually charge fees to cover the operating costs of their amenities. Resort fees, sometimes called amenity fees, are the most common way guests are charged for hotel amenities, whether they use them or not. Alternatively, the cost may already be priced into the room rate and not visible on your final bill.
Sometimes, hotel amenities aren’t available to all guests. Hotels may offer amenities available only to a particular segment of their guests—think status members or guests staying in premium rooms. Exclusive hotel amenities are a way for hotels to encourage guests to sign up for their rewards programs or to reserve a higher-tier room.
Many amenities have become staples in the hotel guest experience. Hotel amenities can be categorized into three segments:
In-room amenities
Bathroom amenities
Property-wide amenities
Here’s a list of common hotel amenities in each category.
These hotel amenities are found within the hotel room where you sleep. Whether you book a standard room or an upgraded suite, each room has amenities to enhance your stay.
Air conditioning and heater settings to personalize the temperature inside the hotel room
A mini-fridge or full-sized refrigerator in suites with mini-kitchens.
Microwaves are convenient for reheating leftovers from your refrigerator.
Flat-screen TV with cable or a SMART TV with access to popular streaming services, including Netflix and Hulu.
In-room speaker with Bluetooth capabilities to connect to your personal phone and enjoy your own music.
A dedicated desk for working on your laptop or tablet.
Snacks and mini alcohol bottles stocked in hotel rooms are available for purchase.
High-speed wifi accessible in the hotel room. Upgraded wifi services feature dedicated networks aside from the general hotel wifi.
Small kits with a toothbrush, toothpaste, mouthwash, razor, sleep mask, chapstick, and other items.
Prepare your morning coffee with an in-room coffee maker and complimentary cups and pods.
Personalize your sleep with a pillow that suits your preferred firmness.
Keep your room dark even after sunrise.
Keep your valuable items safe when you’re not in the room by keeping them in your personal safe.
Get housekeeping service during your stay for clean sheets and towels.
Refresh your room after a day out with turndown service before you go to bed.
Order food from the hotel restaurant and get it delivered to your hotel room.
Certain hotels provide tailored ocean, garden, or views of a famous local attraction.
These hotels provide designated rooms for guests who want to smoke.
Well-stocked bathrooms can significantly boost guest satisfaction with their stay. Here are a few must-have hotel amenities commonly found in hotel bathrooms:
Bath, hand, and face towels may be available. You can typically call the front desk to request more towels.
This can include body soap, shampoo, moisturizer, mouthwash, and other toiletries.
A branded bar of soap or soap dispenser at the sink.
A basic model hair dryer is available at most hotels.
If a hotel offers tissues and you run out, you can typically request another box from the front desk.
Branded bathrobes and slippers can make your hotel room feel like home.
This is a helpful amenity for refreshing wrinkled clothes that you packed in a suitcase.
Here are popular hotel amenities available to all guests during their stay:
Wake up for a hot or buffet-style breakfast in the hotel lobby with grab-and-go snacks.
On-site venues for dining and drinking. Sometimes, they’re also available for room service.
One of the most popular hotel amenities is a standard pool or multi-pool facility.
Many hotels include a hot tub in the pool room. Upgraded hotel rooms may have a hot tub inside the guest rooms.
You can find gym and wellness equipment so you can maintain your gym routine while traveling.
Spa facilities can include services like manicures, pedicures, facials, massage, and other treatments.
Start your vacation on a high note with a complimentary drink after check-in or a snack package inside your hotel room.
Some hotels include on-site free or paid parking and may have valet services.
Many hotels design their lobbies as a gathering space for their guests. These spaces include free wifi, seating, and space to work. Other hotels may have more dedicated coworking spaces.
If a hotel is pet-friendly, it means your pet can stay with you. You can read the hotel’s pet policy for any limitations or restrictions, like breed restrictions, pet-restricted areas, or pet fees.
This means guests receive food, drink, and other services as part of their stay. Depending on the hotel, these services may be comped or incur additional fees.
You can keep your electric vehicle charged overnight with on-site electric vehicle chargers.
These hotel rooms are designed to accommodate hotel guests with additional mobility, sensory, or cognitive needs.
This typically means there’s a complimentary shuttle to and from the airport.

The right hotel amenities can be the difference between an average stay and a five-star experience. Travelers have their own preferences for what they value most during their stay—someone on vacation would rate their stay based on the swimming pool, while a business traveler would rate it based on the wifi speeds in the business center.
Here are the best ways to ensure you stay at the best hotel with hotel amenities that matter.
It’s easy to get FOMO from hotel amenities. Should you book the sophisticated hotel with the swanky speakeasy or opt for the cozy chalet with a private fire pit? Compare different hotels to see which property has more of what you’re looking for during your stay.
Browsing online travel agencies, like Priceline and Expedia, is a popular way to compare hotels and find the best value. More recently, travelers have turned to artificial intelligence (AI) to assist in their search for travel accommodations. Advanced large language models (LLMs), such as ChatGPT, Claude and Gemini, can provide hotel recommendations tailored to your travel style, budget, and preferred amenities.
Want to know the secret to unlock the best hotel amenities? Book directly! Unlike booking through a third-party or online travel agency, booking hotels directly establishes a relationship between you and the hotel, not a third party or online travel agency. When you book directly, you may find waived or reduced amenity fees, reduced resort fees, and access to additional amenities, such as a welcome gift.
As travelers increasingly rely on LLMs for hotel research, DirectBooker plans to bridge the gap between cutting-edge AI and real-time hotel data. Rather than relying on outdated or incomplete listings from online travel agencies, DirectBooker will connect LLMs with real-time data, ensuring that room rates, amenities, and availability are accurate when you do your travel planning through any popular AI tool. Once you’re ready to book, you’ll be able to deep link into the hotel’s official website to continue your journey.
Hotels provide these special amenities and facilities to guests to make their stay even more comfortable and enjoyable. Whether you’re planning your trip with an LLM or comparing your options with a third-party tool, make sure you book directly in order to get the most out of your chosen hotel’s amenities.
Guinness World Records. “Oldest Hotel.” Guinness World Records, https://www.guinnessworldrecords.com/world-records/oldest-hotel
HOTREC. “Digital Trends in Accommodation: Hotels, Booking.com and DMA.” HOTREC, 2 July 2024, https://www.hotrec.eu/en/news/digital_trends_in_accommodation_hotels_booking-com_and_dma_.html
Lin, Thomas. “Free Breakfast and Free Wi-Fi Top List of Travelers’ Most-Wanted Hotel Perks.” Condé Nast Traveler, 9 Apr. 2014, https://www.cntraveller.com/stories/2014-04-09/free-food-travelers-lists-most-wanted-hotel-amenities

Bryan Shelmon
Bryan Shelmon is a travel writer with bylines in Lonely Planet, Midwest Living, and Wanderlust, known for immersive storytelling shaped by long-term travel across 25+ countries. He combines a background in business with nearly a decade of freelance experience, collaborating with tourism boards and capturing culture through art, language, and local exploration.
Our editorial process: DirectBooker curates insights from global hospitality experts and our network of industry insiders. Articles undergo rigorous fact-checking and quality review before publication, ensuring authentic, actionable advice for savvy travelers.
The hotel front desk reception fields many questions about amenities. Here are answers to the most commonly asked questions about hotel amenities.
Elevated hotel amenities are what distinguish 4- and 5-star hotels from other properties. Upgraded luxury amenities at these hotels include a personal butler, upgraded bedding, turndown service, smart room controls, full-service wellness centers, and car service.
Many hotels charge fees for their hotel amenities, commonly called resort fees. Hotel loyalty programs often offer members waived resort fees. Alternatively, you can always ask the front desk if any hotel amenities fees can be waived or discounted as a courtesy.





